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Products FAQs
Every Mala kaftan is lovingly handmade by a small community in Thailand by skilled artisans using traditional techniques passed down through generations. We celebrate slow fashion: timeless designs, natural fabrics, and ethical production that support artisan communities.
Our kaftans are designed to flow and drape beautifully on many body types. Most styles are βone size,β fitting a wide range comfortably (typically Mβ4X). Each product page includes detailed measurements. You can also check our sizing guide page to help you choose with confidence.
All of our products our products are made by a small community of my family and friends in the Thai village where I grew up.
For us, slow fashion means creating with intention, not mass production. We use quality natural fabrics (like 100% cotton), work directly with artisans in the small Thai village where we started, and design pieces meant to last for years. By choosing slow fashion, youβre embracing sustainability and helping preserve traditional craft.
To keep your kaftan flowing beautifully, we recommend gentle care: cold hand wash or delicate machine wash, air dry, and avoid harsh detergents. Always wash for the first time separately to avoid color transfer with bright or tie dyed items. With proper care, your kaftan will stay soft, vibrant, and ready for years of wear.
Shippping & Returns FAQs
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
Please allow 1-2 business days for your order to be processed and shipped. We ship the same, or next day.
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping page or contact our customer service team for more information.
Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.
Please contact us within 7 days of delivery with your order number and clear photos if you encounter any issues. Read more on ourΒ Returns & ExchangesΒ page.
Can't find your questions?
If you didn't find the answer to your question in our FAQ, you can send us a message by filling out the form below or opening a chat with us.

