Mobile Terms of Service

Last updated: November 11, 2026

1. Program description. By opting in to the Mala Handworks text messaging program (the "Program"), you agree to receive recurring automated marketing and informational text messages (SMS and MMS) from Mala Handworks at the mobile number you provided. Messages may include promotions, new product announcements, exclusive offers, reminders about items left in your cart, and order or account updates. You can opt in through our website sign-up forms, at checkout, or by texting a keyword we publish.

2. Consent is not a condition of purchase. You do not have to agree to receive text messages to buy anything from us. Your consent lets us send messages using automated technology.

3. Message frequency. Message frequency varies.

4. Cost. Message and data rates may apply. Mala Handworks does not charge for the Program, but your mobile carrier's standard messaging and data rates apply to messages you send and receive. Check your mobile plan for details.

5. How to opt out. You can cancel at any time by replying STOP to any message. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further marketing texts from us unless you opt in again. Opting out of texts does not unsubscribe you from our emails.

6. Help. For help, reply HELP to any message or email us at hello@malahandworks.com.

7. Supported carriers and carrier liability. The Program is available on most major US carriers. Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your carrier and is not guaranteed.

8. Eligibility. You must be at least 18 years old and the account holder or authorized user of the mobile number you enroll. If you change or deactivate your number, reply STOP from that number or contact us so that we can remove it.

9. Privacy. We respect your privacy. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We share mobile numbers only with the service providers that deliver our text messages (such as Klaviyo), solely to send messages on our behalf. For more on how we handle your information, see our Privacy Policy.

10. Changes. We may change these Mobile Terms or end the Program at any time. Changes take effect when posted on this page. Continuing to receive messages after a change means you accept the updated terms.

11. Contact. Mala Handworks, PO Box 575, Hollywood, MD 20636, hello@malahandworks.com.